Track your order
Updated November 3, 2026
The latest update is in your shipping email. Open its tracking link, or view your orders using your checkout email.
Cannot find the email? Check spam and promotions folders. If you still need help, email support@medjooldays.com with your order number.
Has your order shipped?
Orders normally process in 3–5 business days, Monday–Friday, excluding holidays, before carrier transit begins. Standard transit is generally estimated at 4–6 business days after dispatch; check your selected service and tracking estimate. “Label created” means a label exists, not that the carrier has received the package.
When to contact us
- The processing window or delivery estimate has passed.
- Tracking shows an exception, an address problem, or a return to sender.
- Tracking says delivered, but you cannot find the parcel after checking your address, household, safe spots, reception, and any delivery photo.
- Your delivery is damaged, incorrect, or appears spoiled.
We will review the order and explain the next step. Please do not place another order just to replace a missing delivery before we check it.
Need an address change?
Contact us promptly with your order number and corrected address. We will try to help, but changes are not guaranteed once fulfillment has progressed. For subscriptions, update future deliveries in your subscription portal too.